Program Information

Program Services Hours

Walk-In Services Hours: 
M, T, W, F                       Thursday
9:00am – 2:00pm           11:00am – 3:00pm

Afternoon Reservation Hours*:
M, T, W, F                        Thursday
2:00 – 3:30pm                   3:30 – 5:00pm

*You can reserve a time slot by calling 720.215.4850.  This is not an appointment, but a time slot that ensures you will receive intervention services. You may reserve a time slot up to one week in advance by calling 720.215.4850.

To receive services, you must be a resident of Jefferson County or Homeless. Bring Photo ID, proof of residency and birth certificates to register children for services. If you have any questions about services, please call 303.237.7704. View or Download the Program Services Information Sheet here.

Intervention Services
Intervention services include the Self-Select Grocery, Clothing Area, Case-Management, Household Items and Senior Food Commodity.

Self-Sufficiency Pathways Program
The Self-Sufficiency Pathways Program is a participant centered case-management program based on self-empowerment and motivational interviewing practices. The program is designed to assist participants in obtaining self-sufficiency as it is defined for each individual over the course of six months of intensive case management.

Homeless Shelter
The Action Center has an emergency shelter program for men, women, and children in single, couple, or family units. Participants must call 720.407.6670 daily to see if there are any rooms available in the shelter program.

Tenant/Landlord Helpline
This is a call-in service concerning tenant or landlord rights and obligations under Colorado law. It is not a substitute for professional lawyer representation. Please call the helpline at 303.237.0230 and leave a message.

Utility Assistance
The Action Center provides funds for energy assistance. This is a one-time service – no exceptions. To see if you are eligible for utility assistance, call 720.407.6674. Assistance will be given out by appointment only.

Seasonal Services
These include School Supply Distribution, Thanksgiving Food Distribution and Santa Shop. More info here.

Betty Proctor Fund
To receive assistance from BPF, a participant must first find a referring case worker, non profit agency or church to submit an application on their behalf. Assistance includes, but is not limited to: medical, dental, education, transportation, water, rent and utility. Please see this overview for eligibility details. Case workers can request applications by contacting The Betty Proctor Fund Navigator.

The Participant Privacy Notice  |  Participant Privacy Notice (Spanish) describes how information about clients may be used and disclosed. It also includes information about how they can get access to that information. If you have questions about the client privacy policy, please call the Manager of Self-Sufficiency Pathways Program, Tamika Perry at 303-237-7704, ext. 207 or send an e-mail to

Upcoming Closed Days 2017:  January 11, February 7, February 15, February 20, March 8, March 15, April 4, April 12, April 14, May 10, May 17, May 29, June 14, July 4, September 4, November 23, November 24, December 22, December 25

On a closed day, please dial 211 to find additional resources through United Way

intervention services

pathways program

homeless shelter

tenant/landlord helpline

seasonal services